Service Delivery Policy: Encore Abroad
Service Fulfillment:
Encore Abroad aims to fulfill all services within the agreed-upon timeframe mentioned during the purchase or booking process.
Service Confirmation:
Upon successful payment, you will receive confirmation of your service purchase or booking via the email address provided during the transaction.
Delivery Timeframe:
The delivery timeframe for each service will be communicated during the purchase or booking process. Please refer to the specific service details for more information.
Service Modifications:
Requests for modifications to a booked service must be communicated to Encore Abroad within a reasonable timeframe. We will make every effort to accommodate changes, subject to availability and agreement.
Refund Policy:
Please refer to our Refund Policy for information on refunds, cancellations, and any applicable fees.
Communication:
Encore Abroad will maintain communication with customers throughout the service delivery process. Any delays or changes to the initially communicated timeframe will be promptly communicated.
Customer Responsibility:
It is the customer’s responsibility to provide accurate and complete information during the purchase or booking process to ensure smooth service delivery.
Contact Information:
If you have any questions about our service delivery process, please contact us at [enquiry@encoreabroad.com] or [9040050017/9040050018].